Email & Collaboration

Managing Communication Technologies
In today's world, digital or electronic communications has become a vital part of everyday business.  We have more options than ever before. Meetings can be conducting via web or video conferencing. Directory based networking enables participants to share files, share applications, and chat within a single workspace environment.

Web conferencing enables participants to connect to each other in real time using a web browser. Audio can be transmitted using a computer microphone or via phone lines. Web conferencing features include slide show presentations, interactive whiteboard, application sharing, and file transfer. Web conferencing can accommodate a greater number of participants than video conferencing, but has more limited video capabilities.  E-mail and Calendaring continue to provide robust communication and scheduling services are the heart of most organizations business communication.

Each of these services has its own strengths, and supports multiple approaches to communication and collaboration. Selecting a service is dependent upon the task at hand, and often times, more than one service may be used to facilitate effective communication.

These technologies need to be thoughtfully managed and deployed .  Factors such as limited network speeds, security concerns and the potential for misuse or lost productivity must be considered.    Let us help you assess options and determine what communication tools makes good business sense for your organization.

  • Email & IM Operations - Support, monitoring, archiving, backup and management of the existing messaging environment
  • Email Security, Anti Spam, Antivirus and SMTP White listing
  • Collaboration Services – Deployment and support of cloud or internally hosted document sharing, Instant messaging, web conferencing
  • Exchange Migration or Deployments - Exchange Services include planning, design and implementation to Microsoft Exchange.  This includes new deployments and migration of existing email environment to a modern cloud or internally hosted Exchange environment

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